Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Articles

Are backups provided for my files?
You are responsible for your backups and web content. We do create our own weekly backups, and...
Views: 144

Are there any limits to the number of products I can have?
Absolutely not! Many eCart providers do place a limit on this, but with the Little Fish...
Views: 219

Can I cancel at any time or are your plans set up on a contract basis?
All plans are set up on a contract basis according to the payment plan you select. When you...
Views: 252

Can I host more than one website with you?
Yes you can! As long as you have available resources and databases for the hosting plan you...
Views: 202

Can I set up a temporary site before I permanently move my website to you?
If you would like to keep your website at your current host while you set up your store, that is...
Views: 199

Can I use your eCart & SiteBuilder with my current host?
We're sorry, but the Little Fish eCart & SiteBuilder is only available with hosting on our...
Views: 198

Do I have to have my graphics and/or template purchased before I order my website?
You can get started setting up your website and add your graphics and/or custom templates later....
Views: 247

Do you have an affiliate program?
Yes we do have an affiliate program available to clients only. Clients can earn $10 in...
Views: 272

Free Site Migration - what does it include?
Free Site Migration Tackling a site move can be a time consuming and perhaps intimidating...
Views: 107

How do I switch from my current host?
Ready to make the switch? If you're interested in making the switch from your current...
Views: 101

How long before my account is setup and I can begin building my website?
New Hosting Only accounts are setup almost immediately, once payment is made and the order has...
Views: 322

I don't need the eCart, can I still use this?
Yes you can! Our eCart & SiteBuilder can be used for a CMS(content management sytem)...
Views: 211

I like my current website design. Can it be converted to work with your eCart & Sitebuilder?
This will depend on what cart software you are using. If it is a similar eCart/SiteBuilder...
Views: 196

I would like to set up a website with you. Where do I begin?
Where to Begin Now that you've decided to begin your journey to turn your dream of either...
Views: 387

I would like to speak to someone by phone, is this possible?
At this time, Little Fish Hosting only provides support through our helpdesk. You may also...
Views: 216

Is is possible to set up a website WITHOUT signing up for your eCart & SiteBuilder?
Of course it is possible, but this will depend greatly on your knowledge of either coding your...
Views: 100

What costs will I incur if I sign up?
There are no hidden costs or fees when signing up for our eCart, but here is an outline of some...
Views: 185

What countries does Little Fish eCart support?
Our eCart & Sitebuilder, as well as the Mal's E-commerce supports all currencies. Mal's...
Views: 362

What forms of payment can I accept through my eCart?
Your Little Fish eCart works in conjunction with Mal's E-commerce. The free version of...
Views: 331

Why do I need to sign up with Mal's E-commerce?
If you will be signing up for our ecart & SiteBuilder, Mal's E-commerce will allow you to...
Views: 220

Will my store be PCI Compliant?
We are so glad you asked this question as security for your customers is of high importance to...
Views: 299