Knowledgebase

'Division by Zero' Error - DIY Templates
The DIY Templates are set up so that you can select links to show in the top and bottom menu...

Cart Contents Not Showing
If your template has been designed to show the contents of the cart, this will not work if you...

Error: Userid not found
This error will appear during the add to cart or view cart if the Mals ID and Mal's Server fields...

Inventory Control, Order or Sales Problems
If you are having problems with inventory quantities not decrementing, or if orders are not...

Old Website Still Showing - How to Flush DNS
Flush DNS Sometimes there is an issue with your DNS resolvers caching the domain name to IP...

Order Buttons or Product Options Do Not Appear
If you cannot see order buttons on your site, or if you cannot see options for your items,...

Pages do not Show in Your Store Navigation
If you are creating pages but they are not showing in your store navigation, then the likely...

Remove Search from Category Pages
If you see this message 'Sorry, but there are no products matching this criteria. Please try...